Values, Benefits and Features

"Our tools, your rules."
PatientCredit tailors its powerful account management tools to meet your billing-office needs.

Value #1: Less Work

Benefits

Simplicity. Free your billing office from the tedious, time-consuming tasks associated with patient-pay.
Consistency. Your billing-office process stays the same while we handle all patient-pay responsibilities.
Focus. You attend to insurance claims. Our dedicated financial counselors concentrate exclusively on patient claims. It's all we do.

Features

HIPAA-compliant online portal that establishes payment plans and facilitates patient payments
Total statement management: coordinating, printing and mailing of simple, customized statements with clear transactional details on what insurance has covered and what the patient owes
Complete patient outreach: financial counselors who contact every patient to explain payment options and answer every question your patients have about their financial responsibilities

Benefits

Structured payment plans let patients break down large balances so they can start payments sooner.
Offering multiple methods of payment ensures reliable, consistent cash flows and increased revenue over time.
Accepting more payments sooner reduces your A/R days outstanding and bad debt collection expenses.

Features

Full lockbox and credit card processing services
Certified health savings account (HSA) and flexible spending account (FSA) payment processor
Friendly and consistent follow-up from dedicated financial counselors and automatic, recurrent billing methods

Benefits

PatientCredit puts your patients' needs first.
A positive financial experience with you increases patient satisfaction and loyalty.
Because PatientCredit is NOT a collections agency, we never turn your patients over to collections or threaten their credit rating.

Features

Interest-free payment plans for all patients – without a credit check
Easy-to-understand statements that include transactional details on what insurance covered and what the patient owes
Multilingual capability
Recurring claims that can be automatically refinanced according to your business rules
Ability to combine multiple claims for multiple patients into a single payment plan